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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Williams

Patricia Williams

June 5, 2026

5  out of  5
rating by Patricia Williams
"Umme was very helpful with what we needed. She followed up with a call to me letting me know that the process was done and that I should see the results on my email. She was very pleasant as well."
We responded:
"Thank you, Patricia, for your fantastic rating! I'm happy to know you had a positive experience with our office. If there's anything else we can do for you, just let us know. We’re here to help!"
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ROBERT G. SEEL

June 5, 2026

5  out of  5
rating by ROBERT G. SEEL
"Ummi provided great customer service"
We responded:
"Robert, thank you for your kind words! We're glad you appreciated our customer service. If you ever need anything else, feel free to reach out."
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bigboi 1991

June 3, 2026

5  out of  5
rating by bigboi 1991
"Umme was great ! She changed my wife's last name right away after we got married and even fixed it on the app as soon as we called !"
We responded:
"Thank you! I'm happy to hear that Umme was able to assist with updating your wife's last name so efficiently. We always aim to make things as smooth as possible for our customers. Feel free to reach out if you need anything else!"
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Emily Marks

June 2, 2026

5  out of  5
rating by Emily Marks
"Jamie was a pleasure to talk to. She answered all the questions that I had today."
We responded:
"Emily, thank you for taking the time to leave us a review! I'm glad to hear that Jamie was able to assist you and answer all your questions. We're here to make things as smooth as possible for you. Feel free to reach out if you need anything else!"
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Brenda Lamarr

June 1, 2026

5  out of  5
rating by Brenda Lamarr
"They both was very good and polite,,they gave me great service"
We responded:
"Thank you, Brenda! I'm happy to hear you received great service from our team. We always aim to provide polite and excellent assistance. If you need anything else, feel free to reach out!"
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Geneva McPherson

May 28, 2026

5  out of  5
rating by Geneva McPherson
"Monica has thee Best customer service!!!!! She takes her time explaining and answering all your questions and concerns!"
We responded:
"Thank you, Geneva, for your wonderful feedback! I'm glad to hear that Shanna provided you with excellent service and took the time to address all your questions and concerns. We're here to help, so feel free to reach out if you need any further assistance!"
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Robert Holland

May 28, 2026

5  out of  5
rating by Robert Holland
"It was very easy and simple very nice I was about car insurance"
We responded:
"Robert, thank you for taking the time to leave us a review! I'm happy to hear that your experience with getting car insurance was easy and straightforward. We're here to make things simple for you. Let us know if we can help with anything else!"
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Kerry Sanders

May 28, 2026

5  out of  5
rating by Kerry Sanders
"Very professional & very knowledgeable with all your needs and concerns."
We responded:
"Kerry, thank you! We always strive to address all your needs and concerns. Feel free to reach out if you need anything else!"
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Stephanie Rice

May 28, 2026

5  out of  5
rating by Stephanie Rice
"So glad I switched. They really have this customer focus going on my last agent lost."
We responded:
"Stephanie, thank you for taking the time to leave us a review! I'm happy to hear that you're enjoying the customer-focused service at our office. We're here to make sure you have a great experience. Feel free to reach out if you need anything else!"
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Eddie B

May 22, 2026

5  out of  5
rating by Eddie B
"Very nice and helpful 😊"
We responded:
"Hey Eddie, thank you for the 5 stars! I'm happy to hear you found our office nice and helpful. We appreciate your support!"
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Candy McKinney

May 20, 2026

5  out of  5
rating by Candy McKinney
"Great"
We responded:
"Thank you, Candy! I'm happy you had a great experience with us. If you ever need anything else, feel free to reach out!"
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Roberta Kline

May 19, 2026

5  out of  5
rating by Roberta Kline
"Jaime was professional with the help I needed, gave me a lot of advice with the issue I had.."
We responded:
"Thank you for your review, Roberta! I'm glad to hear that Jamie provided you with the professional assistance and advice you needed. Our team is dedicated to offering the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
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Susan Haymon

May 13, 2026

5  out of  5
rating by Susan Haymon
"Everyone is always so friendly and helpful. I moved to another state and can no longer use this office. It makes me very sad."
We responded:
"Hey, Susan! Thank you for sharing that with us. We’re so grateful for the time we had the chance to work with you, and it means a lot to hear you’ve felt supported by our team. We’ll truly miss having you as part of our office family, but we hope your move went smoothly and that you’re loving your new home and this new chapter ahead!"
Profile photo of Jan Holder

Jan Holder

May 13, 2026

5  out of  5
rating by Jan Holder
"I noticed that the paper copy of my proof of car insurance expired at the end of March. I called the office and spoke to Jamie and she reassured me a copy would be mailed out that day. She also emailed me a copy to have on hand until the hard copy came in the mail. She also offered to bundle my home and auto insurance to save me money. I appreciate Jamie being so helpful, kind, and pleasant to speak with. Great customer service!!"
We responded:
"Thank you, Jan, for sharing your experience! I'm glad to hear that Jamie was able to assist you promptly and provide such excellent service. It's wonderful that she could offer solutions and help you with potential savings. If there's anything else you need, feel free to reach out!"
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Josh Leitman

May 12, 2026

5  out of  5
rating by Josh Leitman
"I recently switched my insurance over to State Farm with this agency. I worked with Travon, Joey, and Brittany who all made the process super easy. They also all took the time to answer any questions I had. One thing I valued the most though was that I never felt that there was pressure to switch to them or purchase policies immediately. They were incredibly kind and considerate and if I could give them more than 5 stars I would in a heartbeat. Would absolutely recommend connecting with them if you’re looking for a new insurance provider!!"
We responded:
"Thank you, Josh, for sharing your experience! I'm happy to hear that Travon, Joey, and Brittany made your transition to State Farm smooth and stress-free. It's wonderful that you felt comfortable and well-informed throughout the process. We truly appreciate your recommendation and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Faith

May 8, 2026

5  out of  5
rating by Faith
"I love my State Farm rep Bailey. She is a boss. She got me so much more coverage than I have ever heard from any insurance and my 25 years of driving and at the best rate. So I really really appreciated that because progressive was really sticking it to me! Thanks Bailey, I really appreciate you. If I could give you 10 stars I would cuz you made my day. Also, I can't forget Ryan. He gave me a lot of information about stuff I'm interested in in the future and gave me an amazing price that I can actually afford, which I didn't think would happen and they are very caring and willing to check up on you in the future. I don't know another business that does that they want to treat you like family. Not just somebody that they're just going to take your money and that's the last time you're ever going to hear from them. Plus they offer free financial advice. That's an all-in-one service. I wish all insurance companies was like this State Farm. Thanks Bailey and Ryan. This is the first time I didn't hang up on an insurance company or want to pull my hair out."
We responded:
"Thank you, Faith, for sharing your wonderful experience! I'm so happy to hear that Bailey and Ryan provided you with exceptional service and coverage that fits your needs. It's great to know that they made you feel valued and informed. Our team is dedicated to treating our customers like family, and your feedback means a lot to us. If there's anything else we can assist you with, just let us know!"
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Barbara

May 7, 2026

5  out of  5
rating by Barbara
"Jamie is very sweet & helpful!"
We responded:
"Thank you, Barbara! I'm happy to hear that Nate and Meredith were able to assist you. It's great to know you're excited about the savings! If you have any questions or need further assistance, feel free to reach out."
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Marshall Beeber

May 4, 2026

5  out of  5
rating by Marshall Beeber
"Umme was very helpful in sending the auto and home insurance documents to me. For some unknown reason I misplaced them."
We responded:
"Thank you, Marshall! I'm happy to hear that Umme was able to assist you with your insurance documents. Our team is always here to help with any of your needs. Let us know if there's anything else we can do for you!"
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B Z

May 1, 2026

5  out of  5
rating by B Z
"It was a pleasure working with Brittany. She was very friendly and knowledgeable. Employees are always helpful at this agency."
We responded:
"Thank you, B Z! I'm happy to hear that Brittany and the rest of our team made your experience enjoyable. We appreciate your kind words about our helpful staff. If you ever need anything else, feel free to reach out!"
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Amy Garnett

May 1, 2026

5  out of  5
rating by Amy Garnett
"They are very nice and love helping me"
We responded:
"Thank you, Amy! I'm happy to know that you feel supported by our team. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Loreen Shields

Loreen Shields

May 1, 2026

4  out of  5
rating by Loreen Shields
"Auto insurance"
We responded:
"Thank you for your feedback, Loreen! I'm glad you had a positive experience with our insurance services. If there's anything specific we can do to improve your experience further, please let us know. We're here to help with any questions or needs you might have!"
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More Blessing

April 29, 2026

5  out of  5
rating by More Blessing
"Excellent customer service 🥰🥰"
We responded:
"Thank you! I'm happy to know you appreciated our customer service. Your satisfaction is our priority. Let us know if there's anything else we can assist you with!"
Profile photo of Dan Daugherty

Dan Daugherty

April 29, 2026

5  out of  5
rating by Dan Daugherty
"The best insurance company experience of my life! Megan and Gabe were both very friendly, efficient, and helpful. Gabe was especially great, not only in signing me up with State Farm, but in getting my old car and homeowners policies canceled. Thank you so much!"
We responded:
"Dan, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Bobby D Papaw

April 27, 2026

5  out of  5
rating by Bobby D Papaw
"Rep was very courteous and resolved my issue.."
We responded:
"Thank you, Bobby! I'm happy to hear that our team member was courteous and able to resolve your issue. We're committed to providing excellent service, and your feedback is greatly appreciated. If you need anything else, feel free to reach out!"
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Henry McEachin

April 27, 2026

5  out of  5
rating by Henry McEachin
"Meredith set a new standard for what I expect from an insurance agent. She proactively identified gaps in my coverage based on my needs—something I’ve never experienced before. Highly recommend working with her."
We responded:
"Thank you, Henry! I'm glad to hear that Meredith made such a positive impact by identifying coverage gaps for you. We appreciate your recommendation and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"